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Stockroom Operations Leader

2 months ago

Portland, Oregon, United States Sundance Holdings Group, LLC Full time
Job Overview

Company Overview:
Sundance Holdings Group, LLC is a distinguished omni-channel specialty retailer dedicated to celebrating and enriching the human experience through creativity and originality.

Position Summary:
We are seeking a motivated and skilled Retail Stock Lead to oversee stockroom operations. This role is essential in ensuring that merchandise flows efficiently in and out of the store, contributing to overall sales performance and customer satisfaction.

Key Responsibilities:

  • Ensure accurate tagging of all merchandise prior to display on the sales floor.
  • Assist in the unpacking and organization of products during shipment arrivals.
  • Maintain cleanliness and organization within the stockroom and sales areas.
  • Execute opening and closing procedures while fulfilling essential management duties.
  • Exemplify outstanding customer service at all times.
  • Support daily restocking efforts on the sales floor utilizing available tools.
  • Utilize inventory management systems effectively to track merchandise flow.
  • Participate in weekly inventory counts and necessary adjustments.
  • Enhance product knowledge on both new and core items, sharing insights with team members.
  • Exceed expectations for both internal and external customers consistently.
  • Encourage and develop team members through regular feedback and training on products and sales techniques.
  • Engage in weekly management discussions regarding sales trends, product assortment, and staffing needs.
  • Attend monthly staff meetings to stay informed on sales goals, product updates, and recognition of individual achievements.
  • Assist sales associates in locating items within the stockroom.
  • Support sales floor operations as directed by management.
  • Collaborate with the Visual Merchandise Manager on product placement and special projects.
  • Assist management with inventory-related initiatives.
  • Ensure compliance with all visual, operational, and safety policies.
  • Educate team members on loss prevention strategies.
  • Uphold all company policies and procedures, including financial transactions.

Qualifications:

  • High school diploma or equivalent required.
  • Associate's degree in a relevant field preferred; Bachelor's degree is a plus.
  • Experience in a premium retail environment is essential.
  • Minimum of one year of experience in stock management.
  • Strong background in customer service is required.
  • Proficient in Microsoft Office Suite and retail management systems.
  • Demonstrated commitment to customer satisfaction.
  • Ability to lift and move items weighing up to 50 pounds.

Additional Information:
Evening and weekend availability is preferred. We offer competitive compensation, retirement benefits, and merchandise discounts.

Sundance Holdings Group, LLC is an equal opportunity employer, committed to diversity and inclusion in the workplace.