Customer Service Representative

6 days ago


Lakeland, Florida, United States D & D GARAGE DOORS Full time
About the Position

This role is an excellent opportunity to work in a dynamic and fast-paced environment as a Scheduling Coordinator. As a key member of our team, you will be responsible for scheduling residential service calls and installations for technicians. If you have strong communication skills and are able to multitask, we encourage you to apply.

Key Responsibilities
  • Schedule service calls and installations for technicians
  • Answer phone calls and take incoming requests for scheduling
  • Enter new installs/service calls into our scheduling system
  • Monitor the scheduling board and make changes as required during the business day
Requirements

To be successful in this role, you will need:

  • Advanced phone and computer skills
  • Ability to sit for prolonged periods of time
  • Frequent talking, hearing, bending, and twisting neck
  • Occasional lifting and moving up to 20 lbs
Benefits

We offer a competitive salary of $18-$22 per hour, depending on experience. Our full-time employees also receive benefits, including health insurance, paid time off, and opportunities for professional growth.



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