Case Manager II Specialist
3 weeks ago
We are seeking a highly motivated Case Manager II to join our team at Bayview Hunters Point Foundation. As a key member of our support services, you will play a vital role in providing comprehensive assistance to individuals and families experiencing homelessness.
About the JobThis is a challenging yet rewarding position that requires strong interpersonal and communication skills. You will be responsible for assessing participants' needs, developing individualized service plans, and connecting them with appropriate resources to help them regain stability and move towards permanent housing.
Key Responsibilities- Conduct comprehensive assessments of individuals experiencing homelessness to identify their needs, strengths, and goals.
- Develop individualized case plans in collaboration with clients, addressing their immediate and long-term needs, such as housing, employment, healthcare, and social support.
- Connect clients with appropriate resources and services, including housing programs, mental health services, substance abuse treatment, job training, and legal assistance.
- Advocate for clients' rights and needs within the shelter and in the community, including liaising with social service agencies, government entities, and community organizations.
- Provide immediate support and intervention during crisis situations, such as mental health crises, substance abuse relapses, domestic violence incidents, or medical emergencies.
- Bachelor's Degree in a related field or 4 years direct experience in case management.
- Excellent interpersonal and communication skills to establish rapport, actively listen, and effectively communicate with clients, colleagues, and external stakeholders.
- Basic organizational and time management skills to handle caseloads, maintain documentation, and meet deadlines.
- Empathy and compassion to provide support and assistance to individuals experiencing homelessness.
- Cultural sensitivity and the ability to work with individuals from diverse backgrounds.
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