Safety and Security Specialist
2 weeks ago
Job Information
Sage Hospitality Group - Safety and Security Specialist
The Nines, A Luxury Collection Hotel, is seeking a dedicated Safety and Security Specialist to enhance their esteemed team. The ideal candidate possesses a strong commitment to service excellence and the ability to create memorable experiences for every guest.
Located in the vibrant city center, within the historic Meier & Frank Building, The Nines honors its rich heritage through exceptional decor and service.
Job Overview
The Safety and Security Specialist is responsible for identifying, responding to, and managing any security-related issues, concerns, or emergency situations in accordance with established policies and regulations, ensuring the safety and security of the hotel’s assets, guests, and staff.
Key Responsibilities
- Conduct regular patrols of the exterior and stairwells.
- Address guest complaints and concerns promptly, investigating to resolve issues effectively.
- Identify and report any unusual circumstances, safety violations, or suspicious individuals, taking appropriate action as necessary.
- Maintain a detailed daily log of security incidents, including thefts, accidents, and safety violations.
- Complete required documentation for property loss or personal injury incidents involving guests or staff.
- Stay informed about hotel emergency policies and procedures; respond immediately to alarms or distress calls, providing first aid and CPR as needed.
- Conduct thorough investigations of security incidents.
- Enforce the property’s 'No Solicitation Policy.'
Qualifications
Education: High school diploma or equivalent experience.
Experience: A minimum of two years of prior experience in loss prevention or security.
Knowledge and Skills:
- Current CPR and First Aid certification.
- Strong communication skills with the ability to identify substance abuse issues.
- Proficient in using portable radios; knowledge of a second language may be beneficial.
- Excellent auditory skills for effective communication with guests and staff.
- Strong visual acuity for safety inspections and emergency situations.
- Effective verbal communication skills for interactions with guests and team members.
- High level of comprehension and literacy for report writing.
Physical Demands
The physical requirements for this position include:
- Ability to lift, push, pull, or carry individuals or equipment during emergencies.
- Capability to bend or kneel while administering CPR and First Aid.
- Mobility is essential for responding to emergencies and conducting patrols.
- Continuous standing with minimal time spent in one location.
- Utilization of stairs in emergency situations.
- Work environment includes both indoor and outdoor settings, with exposure to varying temperatures.
Benefits
The Nines Hotel is recognized for its commitment to sustainability and employee wellness. We offer comprehensive benefits, including:
- Medical, Dental, and Vision coverage for full-time associates.
- Complimentary cafeteria access for all staff.
- Pre-tax savings accounts for transportation costs.
- Monthly transportation subsidies.
Join us in delivering exceptional experiences to our guests through your dedication and passion.
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