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Customer Service Representative

1 week ago

Clinton, Iowa, United States H&R Block Full time

We are seeking a highly skilled Customer Service Representative to join our team at H&R Block. As a representative, you will be the first point of contact for clients and will be responsible for providing exceptional customer service.

The ideal candidate will have previous experience working in a fast-paced environment and will be able to multi-task with ease. They will also have strong organizational and time-management skills, as well as the ability to use Microsoft Office.

In this role, you will be responsible for answering phones, greeting clients in a personalized and friendly manner, and matching clients with the best-suited tax professional for their needs. You will also be required to maintain office cleanliness and organization, as well as perform other duties as assigned.

At H&R Block, we believe in the power of people helping people and are committed to building a connected culture where everyone feels safe to bring their authentic self to work every day.

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.