Customer Service Team Lead

3 days ago


Clinton, Iowa, United States Walmart Full time

Job Overview
As a Front End Service associate, you will play a critical role in ensuring compliance and delivering exceptional customer service. Your primary responsibilities will include greeting and thanking customers, processing returns and refunds, and handling financial transactions. Additionally, you will be required to stand for long periods of time and be prepared to assist customers with their questions and needs.

Benefits and Perks
At Walmart, we are committed to providing our associates with competitive pay, performance-based incentive awards, and other excellent benefits. Our benefits package includes medical, vision, and dental coverage, as well as 401(k) and stock purchase plans. We also offer paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting leave. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Requirements and Qualifications
This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should be able to maintain a positive attitude and provide excellent customer service, even in challenging situations. Additionally, you will need to be available to work a variety of shifts, including weekends and holidays.


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