Medical Billing Representative

4 weeks ago


Tempe, Arizona, United States TEKsystems Full time

Job Summary:

We are seeking a skilled Medical Billing Representative to join our team at TEKsystems. As a Medical Billing Representative, you will be responsible for handling patient phone calls and message inquiries, de-escalating issues, and ensuring patient satisfaction.

Key Responsibilities:

  • Handle patient phone calls and message inquiries in a professional and courteous manner.
  • De-escalate issues and ensure patient satisfaction through effective communication and problem-solving skills.
  • Collaborate with providers and other operations team members to complete urgent tasks pertaining to patient billing issues and questions.
  • Master our technology suite, including RingCentral, Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, to interact with team members and patients and complete daily work.
  • Contribute to team development through rounding, attending team huddles, participating in team problem-solving, and supporting all in-office providers with urgent & stat patient needs.

Requirements:

  • 2 weeks of training in a structured environment.
  • Monday - Friday schedule with flexible hours.
  • Competitive pay and benefits package, including paid sabbatical after 5 and 10 years, employee assistance program, and 401K match.

About TEKsystems:

We're partners in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. We're a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia.



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