Senior Retail Sales Associate

17 hours ago


Newton, Massachusetts, United States Harbor Freight Tools Full time
About the Role

A Senior Retail Sales Associate is a key member of our high-performing team, empowered to deliver exceptional customer experiences and drive sales growth. This role is ideal for individuals who are passionate about retail, leadership development, and providing outstanding service to customers.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive shopping experience
  • Process sales transactions accurately and efficiently
  • Encourage customers to participate in company programs and promotions
  • Maintain a safe, clean, and organized store environment
  • Cross-train in all areas of store operations, including stocking and sales associate duties
  • Perform other duties as assigned by management
Requirements
  • Must be at least 18 years old
  • Preferred: 1 year experience in retail or customer service
  • Ability to communicate clearly with customers and associates
  • Open availability, including evenings, weekends, and holidays, with adherence to attendance policy
  • Ability to intermittently lift, push, and/or pull up to 50 pounds, and stand/move for entire shift
  • Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder
  • Physically able and willing to become certified to operate a forklift in accordance with our Injury and Illness Prevention Program
About Harbor Freight Tools

We're a 45-year-old, $8 billion national tool retailer with a strong commitment to growth and customer satisfaction. With over 1,500 stores across 48 states, we offer a wide range of tools and accessories, from hand tools and generators to air and power tools. Our goal is to provide our customers with the right tool for the right job at the right price, always delivering quality and value.



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