Movie Theatre Staff Member

2 weeks ago


Memphis, Tennessee, United States Malco Theatres Full time
Box Office Representative

The Box Office Representative is responsible for creating a friendly environment for guests, processing ticket sales for films and special events, providing essential information, enforcing entry policies, and ensuring the security of cash and tickets. Additionally, this role includes maintaining cleanliness and organization in the Box Office area.

  • Warmly welcome guests
  • Offer detailed information about films and events
  • Accurately sell tickets, handle payments, and provide change
  • Utilize Point of Sale systems and ticketing equipment
  • Communicate effectively using two-way radios
  • Adhere to film rating and ticketing regulations
  • Keep the Box Office area tidy and well-stocked
  • Monitor for safety hazards and report any issues
Concession Stand Associate

This position involves serving pre-packaged snacks and beverages while ensuring a clean and organized concession area.

  • Deliver friendly and prompt service to customers
  • Serve food in appropriate portion sizes
  • Maintain sufficient food and supply levels
  • Regularly clean and sanitize the concession area
  • Prepare popcorn using designated equipment and manage concession tools
  • Ensure the cleanliness of equipment and service counters
  • Receive and manage deliveries as necessary
  • Perform additional related tasks as required
Usher / Ticket Collector

The Usher/Ticket Collector is tasked with collecting admission tickets, guiding guests, assisting with seating arrangements, maintaining cleanliness in facilities, and ensuring a safe environment.

  • Provide courteous and efficient customer service
  • Assist with crowd management and seating logistics
  • Inspect and tidy auditoriums
  • Support guests with special requirements
  • Ensure compliance with safety protocols
  • Address guest inquiries or concerns
  • Inspect bags and packages as needed
  • Carry out other duties as assigned

Malco Theatres is a family-owned cinema chain with a rich history spanning over a century, operating 33 locations with 345 screens across multiple states. They also manage bowling and family entertainment centers under the Premier Lanes brand.



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