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Receptionist - Senior Living Community

2 months ago

Middlebury village, Vermont, United States LCB Senior Living, LLC Full time
Job Summary

We are seeking a highly skilled and customer-focused Receptionist to join our team at LCB Senior Living, LLC. As a Receptionist, you will be the first point of contact for residents, visitors, and staff, providing exceptional service and support to ensure a positive experience for all.

Key Responsibilities
  • Front Desk Operations: Manage the front desk, handle incoming calls, and greet visitors in a professional and courteous manner.
  • Clerical Support: Provide administrative support, including filing, sorting mail, and recording guest meal charges.
  • Communication: Respond to resident needs, update the communication log book, and maintain community brochures and stock.
  • Emergency Response: Respond calmly to emergency situations, contacting the appropriate party as needed.
Requirements
  • Education: High school diploma or GED preferred.
  • Experience: Six months to one year of prior reception experience in an office environment, with typing or word processing experience preferred.
  • Skills: Excellent communication and customer service skills, ability to handle emergency situations calmly, and proficiency in basic telephone reception systems and techniques.
What We Offer
  • Competitive Benefits: Great benefits package, including health, vision, dental, and 401(k) options.
  • PTO and Tuition Reimbursement: Paid time off and possibility for tuition reimbursement.
  • Work Environment: Collaborative and supportive team environment, with opportunities for growth and development.