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Medical Receptionist

2 months ago

Shelton, Connecticut, United States Optum Full time
Medical Receptionist Job Description

We are seeking a friendly, patient-focused, and detail-oriented Medical Receptionist to join our team at ProHealth Physicians, part of OptumCare.

The ideal candidate will have excellent communication skills, be able to multitask, and have a strong attention to detail. As a Medical Receptionist, you will be responsible for scheduling appointments, triaging calls, and providing exceptional patient care.

Key Responsibilities:
  • Schedule and triage appointment requests according to approved protocols
  • Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
  • Greet patients and conduct check-in process
  • Monitor daily reminder call logs to reschedule appointments as needed
  • Scan and index documents into the EHR
  • Close payment batch(es) at the end of each shift
Requirements:
  • High School Diploma/GED (or higher)
  • 1+ years of data entry and/or receptionist experience
Preferred Qualifications:
  • Bilingual English/Spanish
  • Experience working with an electronic health record
  • Knowledge of medical terminology

We offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply.