Customer Service Representative

3 weeks ago


Chesapeake, Virginia, United States The Michelle Martin Group Full time
Job Overview

We are seeking a skilled Part-Time Customer Service Agent to join our team at The Michelle Martin Group. As a valued member of our staff, you will play a crucial role in delivering exceptional customer service and ensuring the highest level of satisfaction for our Paratransit customers.

Key Responsibilities
  • Provide top-notch customer service via phone, responding to inbound calls and resolving customer inquiries in a timely and professional manner.
  • Maintain accurate and up-to-date customer information within our call center software.
Requirements
  • Excellent communication and interpersonal skills, with the ability to effectively interact with customers and colleagues.
  • Strong problem-solving skills and a proactive approach to addressing customer concerns.
  • Proficient computer skills and experience with call center software.
What We Offer
  • A competitive hourly rate of $17 per hour.
  • Ongoing training and support to ensure your success in the role.
  • Direct Deposit and health benefits.


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