Bilingual Customer Service Representative

4 weeks ago


Woodside, New York, United States MAXIMUS Full time
Job Summary

We are seeking a highly motivated and detail-oriented Bilingual Customer Service Representative to join our team at Maximus. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:

  • Foster strong customer relationships and monitor their engagement and progress.
  • Collaborate with customers to attain program goals and sustain eligibility for services.
  • Conduct workshops and deliver training services to customers.
  • Demonstrate substantial program knowledge and assist customers through multiple phases of the application process.
  • Aid customers in accessing services aligning with program objectives.
  • Follow up with customers to ensure their needs are met and address any queries or concerns.
  • Collaborate with team members to resolve participant issues.
  • Maintain accurate and timely case notes for all customer interactions.

Requirements:

  • High school diploma or GED required and 0-6 months of relevant professional experience required.
  • Must be fluent in Spanish and English.
  • Prior work experience in customer service, data entry, or data processing.
  • Experience working with MS office applications (Excel, PowerPoint, and Word).

What We Offer:

  • Competitive compensation and bonuses based on performance.
  • Comprehensive insurance coverage, including medical, dental, vision, and prescription plans.
  • 401K retirement savings plan with company matching.
  • Paid time off, holidays, and extended sick leave.
  • Short and long-term disability coverage.
  • Employee assistance program (EAP) for physical, emotional, and financial wellness.
  • Recognition platform for outstanding employee contributions.
  • Diversity, equity, and inclusion initiatives.
  • Tuition reimbursement for ongoing education and development.
  • Employee perks and discounts.
  • Maximus wellness program and resources.
  • Professional development opportunities, including training programs, workshops, and conferences.


  • Woodside, New York, United States Paragon Acura Full time

    Job DescriptionAt Paragon Acura, we're seeking a skilled Customer Service Representative to join our team. As a key member of our BDC, you'll be responsible for providing exceptional customer service and support to our clients. Your primary focus will be on handling inbound and outbound phone calls, ensuring that our clients receive the highest level of...


  • Woodside, New York, United States Paragon Acura Full time

    Job DescriptionAt Paragon Acura, we're seeking a skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction with every interaction.Key Responsibilities:Handle inbound and outbound phone calls with a focus on...


  • Woodside, New York, United States U-Haul Full time

    About the Role:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to customers and ensuring their needs are met. You will work as part of a supportive team to assist customers with U-Haul products and services, using smartphone-based...


  • Woodside, New York, United States Koeppel Auto Group Full time

    We're seeking a highly skilled Customer Service Ambassador to join our team at Koeppel Auto Group. As a key member of our team, you will be responsible for delivering exceptional customer experiences through timely and effective communication.Key Responsibilities:Answer service phones in a timely and professional mannerConnect new customers with the...


  • Woodside, New York, United States Donatos Italian Restaurant & Pizza Full time

    Job OverviewWe are seeking a seasoned Restaurant Manager to oversee the daily operations of our family-style Italian Restaurant & Pizzeria. The ideal candidate will possess a strong background in restaurant management, excellent leadership skills, and a passion for delivering exceptional customer service.Key ResponsibilitiesOperational Excellence: Ensure...


  • Woodside, New York, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and supporting the sales floor team.Key ResponsibilitiesCustomer Service: Provide fast and...


  • Woodside, New York, United States Paragon Honda Full time

    Job SummaryWe are seeking a highly motivated and experienced Service Manager to join our team at Paragon Honda. As a key member of our service department, you will be responsible for leading a team of service technicians and providing exceptional customer service to our clients.Key ResponsibilitiesLead a high-performing service team to achieve sales,...


  • Woodside, New York, United States Paragon Honda Full time

    Job SummaryParagon Honda is seeking a highly skilled Automotive Service Technician to join our team. As a key member of our service department, you will be responsible for delivering exceptional customer service and ensuring the highest level of vehicle maintenance and repair.Key ResponsibilitiesDiagnose and repair complex vehicle issues using the latest...


  • Woodside, New York, United States Paragon Honda Full time

    Unlock Your Potential as a Service Advisor at Paragon HondaAre you ready to take your career to the next level in a dynamic and rewarding environment? Paragon Honda, the #1 volume Honda dealer in the United States, is seeking a skilled Service Advisor to join our team in Woodside, NY.What We Offer:Daily Incentives and Team-Building Activities: Start your day...


  • Woodside, New York, United States Michaels Stores Full time

    Job SummaryAs a Service Team Member at Michaels Stores, you will be responsible for delivering exceptional customer service, helping customers shop our store, and finding what they're looking for. You will ensure all customers receive a fast and friendly checkout experience. Your duties will include truck unloading and merchandise duties throughout the...


  • Woodside, New York, United States Brian Levitt - State Farm Agent Full time

    Job OverviewAs a highly motivated and organized professional, we are seeking an individual to join our team as an Account Representative. This role is ideal for someone who is dedicated to customer service and sales, with a passion for marketing products and services based on customer needs.Key ResponsibilitiesEstablish and maintain strong customer...


  • Woodside, New York, United States Paragon Honda Full time

    Job DescriptionAs an Automotive Service Technician B Level at Paragon Honda, you will be responsible for delivering exceptional customer satisfaction by providing top-notch vehicle service and repair. Your personal work habits and ethics will play a crucial role in achieving this goal.Key Responsibilities:Correctly troubleshoot customer concerns using the...

  • Fitness Team Member

    3 weeks ago


    Woodside, New York, United States Supreme Fitness Group Full time

    Supreme Fitness Group Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Member Services Representative!Key Responsibilities:Assist members with their inquiries and concerns in a timely and professional manner.Provide exceptional customer service by addressing and resolving issues promptly and...


  • Woodside, New York, United States RYCON MECHANICAL INC Full time

    Job Title: HVAC Service Technician Company OverviewRycon Mechanical Inc is a leading provider of heating and cooling solutions for commercial establishments. Job SummaryWe are seeking an experienced HVAC Service Technician to join our team and provide top-notch heating and cooling services to our clients. ResponsibilitiesPerform startup and commissioning...


  • Woodside, New York, United States Spectrum Full time

    Job SummaryThe Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory.Primary services include coax delivered Internet, video, and voice. Ancillary services include custom hosting, desktop security, data backup, data storage, toll-free, additional...


  • Woodside, New York, United States H Mart Full time

    Job Summary:As a Store Associate at H Mart, you will play a vital role in ensuring our customers have an exceptional shopping experience. Your primary responsibilities will include preparing, processing, and packaging various products, maintaining a clean and organized store environment, and providing excellent customer service.Key Responsibilities:Product...


  • Woodside, New York, United States Spectrum Full time

    Job OverviewSpectrum is seeking a highly motivated Business Development Executive to join our team. As a Business Development Executive, you will be responsible for selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory.Main Responsibilities:Prospect for new customers and sell bundled services...


  • Woodside, New York, United States Queensboro Toyota Full time

    We are seeking a highly organized and detail-oriented Parts Inventory Specialist to join our team at Queensboro Toyota. As a key member of our Parts Department, you will be responsible for receiving and inventorying stock, maintaining a well-organized inventory system, and assisting with answering phones and working cooperatively with our service...


  • Woodside, New York, United States Paragon Honda Full time

    Job DescriptionThe BDC Manager for Automotive Customer Service is a key role within our organization, responsible for overseeing the day-to-day operations of the BDC team. This includes managing the team's performance, ensuring that department metrics and goals are met, and providing guidance and support to team members.Duties and Responsibilities:Manage and...


  • Woodside, New York, United States Koeppel Subaru Full time

    About UsKoeppel Auto Group is a family-owned and operated business that values its employees' professional development. We offer a comprehensive benefits package, competitive compensation plans, and opportunities for career growth.What We OfferMedical, Dental & Vision Insurance401K PlanPaid Time Off and VacationShort/Long Term DisabilityGrowth...