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Atlassian IT Administrator

1 month ago

St Petersburg, United States Performant Full time
Job Title: Atlassian IT Administrator

We are seeking an experienced Atlassian IT Administrator to join our team. The successful candidate will be responsible for managing portfolio level data within the Atlassian application suite and implementing reporting and operational standards.

Key Responsibilities:
  • Creation and maintenance of SharePoint sites, as needed, for the organization
  • Creation of projects within JIRA as needed
  • Application Admin Jira, Jira Service Management, Confluence and other Atlassian products
  • Support of Atlassian products as Enterprise applications
  • Documentation of requirements, and translation into proper system requirement specifications
  • Process improvement and establish best practices
  • Establish and manage Enterprise reporting dashboards
  • Backup configuration management within ALM tools (JIRA)
  • Develop and maintain quarterly updates for Skills Matrix
  • Monthly reconciliation of Technology resources to projects (JIRA, Smartsheet, etc)
  • Validation of monthly updates for leadership MITs and quarterly DASH prep
Requirements:
  • 2+ years experience as a technical support/administrator of an IT ticketing platform
Preferred Experience:
  • API knowledge
  • Ability to write SQL Scripts
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Creative and analytical thinking ability with strong problem-solving skills
  • Adaptive growth mindset to learn new applications and follow best practices
  • Strong organizational and time-management skills, proven ability to prioritize and deliver results on time
  • Gather requirements and determine best solution to propose to stakeholders
About Zelis

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers.

This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers.

Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations.

We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work.

We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates.

If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentA[redacted].

We will never asked for the exchange of any money or credit card details during the recruitment process.

Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.