Homeowner Support Specialist
3 weeks ago
Are you a customer-focused professional looking for a new challenge? Do you have a passion for delivering exceptional customer service? If so, we encourage you to apply for the Homeowner Support Specialist position at Champion Home Builders Inc. in Leesville, LA.
We offer a competitive salary of $48,000 per year, based on experience, plus benefits including medical, dental, and vision insurance, 401(k) plan, paid vacation, and holidays.
Job Summary:
The Homeowner Support Specialist will be responsible for providing exceptional customer service and support to our homeowners. They will answer incoming phone calls and email inquiries, respond to customer complaints, and resolve warranty issues.
Key Responsibilities:
- • Provide exceptional customer service and support to our homeowners.• Answer incoming phone calls and email inquiries, respond to customer complaints, and resolve warranty issues.• Work closely with our sales team to ensure that customer needs are met.• Develop and maintain relationships with our homeowners.• Identify opportunities to improve customer satisfaction and implement changes as needed.
Requirements:
The ideal candidate will have a high school diploma or equivalent, valid driver's license, and clean driving record. They will also possess excellent communication skills, strong attention to detail, and ability to multitask.
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