Customer Service Representative

3 weeks ago


Mill Creek, West Virginia, United States Sound Credit Union Full time

About the Role:

We are seeking a highly skilled and customer-focused Teller to join our team at Sound Credit Union. As a Teller, you will be responsible for providing exceptional service to our members, handling financial transactions, and maintaining a positive and professional atmosphere in the branch.

Key Responsibilities:

  • Perform routine financial transactions, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing.
  • Provide excellent customer service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Maintain accurate records and reports, ensuring compliance with regulatory requirements.
  • Work collaboratively with the branch team to achieve sales and service goals.

Requirements:

  • One year of experience in a customer service position, with cash handling and retail sales experience preferred.
  • High School Diploma or equivalent required.
  • Must be bondable.
  • Employer sponsorship to secure or maintain employment authorization not available.

What We Offer:

  • A competitive salary range of $20.00 - $25.00 hourly, with opportunities for advancement and salary increases.
  • A comprehensive benefits package, including 100% employer-paid premiums for medical, dental, vision, and disability, as well as a 401(k) match and paid time off.
  • A dynamic and supportive work environment, with opportunities for professional development and growth.

About Sound Credit Union:

Sound Credit Union is a member-owned financial cooperative dedicated to serving the financial needs of our members. We pride ourselves on our commitment to community, diversity, and inclusivity, and we are seeking like-minded individuals to join our team.



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