Customer Service Representative
3 weeks ago
About the Role:
We are seeking a highly skilled and customer-focused Teller to join our team at Sound Credit Union. As a Teller, you will be responsible for providing exceptional service to our members, handling financial transactions, and maintaining a positive and professional atmosphere in the branch.
Key Responsibilities:
- Perform routine financial transactions, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing.
- Provide excellent customer service, responding to member inquiries and resolving issues in a timely and professional manner.
- Maintain accurate records and reports, ensuring compliance with regulatory requirements.
- Work collaboratively with the branch team to achieve sales and service goals.
Requirements:
- One year of experience in a customer service position, with cash handling and retail sales experience preferred.
- High School Diploma or equivalent required.
- Must be bondable.
- Employer sponsorship to secure or maintain employment authorization not available.
What We Offer:
- A competitive salary range of $20.00 - $25.00 hourly, with opportunities for advancement and salary increases.
- A comprehensive benefits package, including 100% employer-paid premiums for medical, dental, vision, and disability, as well as a 401(k) match and paid time off.
- A dynamic and supportive work environment, with opportunities for professional development and growth.
About Sound Credit Union:
Sound Credit Union is a member-owned financial cooperative dedicated to serving the financial needs of our members. We pride ourselves on our commitment to community, diversity, and inclusivity, and we are seeking like-minded individuals to join our team.
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