Healthcare Customer Support Specialist
3 weeks ago
We are a leading provider of home medical equipment, respiratory therapy products, and services across the United States. Our goal is to empower patients to take an active role in their healthcare journey.
Job DescriptionThis position involves working closely with patients, clients, and healthcare professionals to provide exceptional customer service. Key responsibilities include:
Main Duties:- Responding to customer inquiries via phone and email.
- Processing new patient orders and resolving delivery issues.
- Collaborating with internal teams to ensure seamless patient care.
- Providing technical assistance to customers on respiratory products.
- A high school diploma or equivalent is required.
- Previous experience in medical equipment sales, customer service, or a related field is preferred.
- Excellent communication and problem-solving skills are essential.
- We offer competitive compensation packages.
- Ongoing training and development opportunities.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous paid time off policy.
- Opportunities for career advancement within the company.
We pride ourselves on our commitment to delivering exceptional customer experiences and promoting a positive work environment. If you're passionate about providing top-notch customer service and have a strong desire to make a difference in people's lives, we'd love to hear from you
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