Healthcare Operations Manager
2 weeks ago
Position Overview:
MedStar Health is seeking a dedicated Practice Manager to oversee our MedStar Medical Group (MMG) operations. In this role, you will be responsible for orchestrating and managing all patient care functions within a medical office environment.
Key Responsibilities:
- Operational Leadership: Supervise daily medical office functions, ensuring optimal patient access and a professional atmosphere. Adapt operations to achieve peak efficiency and maintain adequate supplies and equipment. Facilitate regular team meetings to communicate organizational goals and updates.
- Compliance and Safety: Ensure adherence to all operational policies, including quality and safety protocols. Collaborate with the Office of Corporate Business Integrity to provide compliance training and address any legal or risk management issues.
- Financial Management: Oversee the financial health of the practice by partnering with leadership to develop budgets and monitor financial performance. Manage cash collection, charge capture, and reporting to meet financial objectives.
- Personnel Oversight: Lead non-provider staff, ensuring they are well-trained and equipped to handle emergency procedures. Conduct performance evaluations and foster professional development among team members.
- Engagement and Training: Develop and implement action plans based on Associate Engagement Surveys. Oversee patient billing processes and ensure staff are trained on insurance regulations.
Qualifications:
- High School Diploma or GED required.
- 3-4 years of experience in a healthcare or medical office setting.
- 2 years of management experience, preferably in an outpatient care environment.
- Preferred: 2 years of experience in Oncology practice management.
- Bachelor's degree in healthcare administration or a related field is preferred.
- Courses in medical terminology are advantageous.
This position offers a competitive salary range.
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