Reservations Coordinator

7 days ago


Montgomery, Texas, United States Bentwater Yacht & Country Club Full time
Job Summary

We are seeking a highly organized and detail-oriented Reservations Specialist to join our team at Bentwater Yacht & Country Club. As a key member of our Front Desk team, you will be responsible for providing exceptional service to our members and guests, ensuring seamless operations, and maintaining the highest level of hospitality.

Key Responsibilities
  • Reservations and Confirmations: Confirm reservations for villas, bridge and canasta, special events, country club dining, and yacht club dining, ensuring accuracy and attention to detail.
  • Guest Services: Check guests in and out of villas, receive and deliver messages, and provide information on activities and special events.
  • Front Desk Operations: Manage daily operations, including answering phones, distributing faxes, and maintaining supply of guest check-in packages.
  • Membership Services: Process payments for villa stays, maintain villa occupancy reports, and complete daily night audit reports.
  • Administrative Support: Assist with typing, projects, and other tasks as assigned by the Clubhouse Manager and Front Desk Supervisor.
Requirements

To be successful in this role, you will need excellent communication and organizational skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.



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