Technical Genesys Specialist
3 weeks ago
Syntricate Technologies is a leading provider of innovative technology solutions.
Job Opportunity: Genesys DeveloperWe are seeking a skilled Genesys Developer to join our team in Pennington, NJ. This is a full-time position with a competitive salary range of $100,000 - $130,000 per year, depending on experience.
Job Description:
The successful candidate will have extensive knowledge of the Genesys outbound framework and experience with configuration and options as it relates to OCS, specifically versions 8.1.5xx.x.
- Experience with composer development for Genesys Orchestration Server and Client.
- Experience with administration and management of outbound campaigns through GAX.
- Experience with different outbound calling campaigns (Predictive, push previous, GVP...).
- Experience developing API integrations.
- Knowledge of outbound skilling, treatments, SCXML programming for advanced treatments, and VXML programming for GVP applications.
Required Skills and Qualifications:
We are looking for a highly motivated individual with a strong technical background and excellent problem-solving skills.
Benefits:
We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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