Technical Genesys Specialist

3 weeks ago


Jersey City, New Jersey, United States Syntricate Technologies Full time
About Syntricate Technologies

Syntricate Technologies is a leading provider of innovative technology solutions.

Job Opportunity: Genesys Developer

We are seeking a skilled Genesys Developer to join our team in Pennington, NJ. This is a full-time position with a competitive salary range of $100,000 - $130,000 per year, depending on experience.

Job Description:

The successful candidate will have extensive knowledge of the Genesys outbound framework and experience with configuration and options as it relates to OCS, specifically versions 8.1.5xx.x.

  • Experience with composer development for Genesys Orchestration Server and Client.
  • Experience with administration and management of outbound campaigns through GAX.
  • Experience with different outbound calling campaigns (Predictive, push previous, GVP...).
  • Experience developing API integrations.
  • Knowledge of outbound skilling, treatments, SCXML programming for advanced treatments, and VXML programming for GVP applications.

Required Skills and Qualifications:

We are looking for a highly motivated individual with a strong technical background and excellent problem-solving skills.

Benefits:

We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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