Technical Warranty Specialist

6 days ago


Jersey City, New Jersey, United States LMK Recruiting Full time
Job Overview:
The LMK Recruiting team is seeking a highly skilled Technical Warranty Specialist to lead the parts sales, field service, and customer support teams. As the Automotive Production Manager, you will be responsible for overseeing the full lifecycle support of our manufactured equipment, from production to end-of-life service.

Key Responsibilities:
- Respond to customer emergencies within an hour, ensuring quick and effective resolutions.
- Maintain staffing to handle multiple simultaneous emergencies, with qualified personnel ready to deploy.
- Foster strong relationships with customer maintenance teams to ensure first-call service and identify additional sales opportunities.

Requirements:
- Preferred education: Engineering or business degree, or equivalent experience.
- Minimum of 10 years' experience in management, contract administration, and/or project management.
- Proficient in Microsoft Windows and Office 365 (Word, PowerPoint, Excel, Outlook).
- Proven track record in customer support and team building.
- Strong interpersonal and managerial skills, with the ability to manage multiple priorities.

Estimated Salary: $140,000 - $200,000 per year, depending on location.

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