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Assistant Spa Manager

2 months ago

Lakewood, United States Massage Envy Full time
Job Description

**About the Role**

We are seeking a highly motivated and experienced Spa Manager to join our team at Massage Envy. As a Spa Manager, you will play a key role in driving our vision of total body care and executing our business strategy.

**Key Responsibilities**

  • Rally a Team of Professionals

Lead a team of caring professionals to deliver an exceptional end-to-end experience to all clients.

Build Relationships and Guide Team Members

Build relationships with service providers and customer service superstars to guide, support, and inspire them by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.

Drive Sales and Growth

Guide the team to positively resolve customer challenges while driving memberships and promoting retail sales.

Culture and Operations

Create a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Manage Daily Operations

Manage the daily operations of the location alongside your management team.

Ensure a Clean and Safe Environment

Maintain a clean, safe, therapeutic environment for everyone.

Partner with Franchisee

Partner with the franchisee to set performance goals and work with the team to achieve them.

Manage Inventory and Compliance

Manage inventory and deposits to ensure compliance with all labor and employment laws.

Model Core Values

Model the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.

**Benefits**

  • Paid Time Off
  • Comprehensive Benefits Program

For Full-Time employees, the company offers a comprehensive benefits program including Medical, Dental, and Vision through Anthem.

Other Coverages

Other coverages offered include Short- and Long-Term Disability options, Life Insurance, Spouse and Dependent Life Insurance, Accident Insurance, and Hospital Indemnity.

401K Retirement Plan

401K Retirement plan for Full-Time employees

Discounted Services and Products

Discounted services and products for Employee Membership

Performance-Based Incentives

Sales commission, monthly incentives, and management bonuses based on performance.

Dynamic Work Environment

A dynamic, energizing environment where you are consistently challenged, never bored.

Leader Training and Development

Leader training and development to help you grow as a manager and lead your team.

**Our Commitment to You**

We pride ourselves on Accountability, Integrity, and Teamwork. We invest in your personal and professional growth by encouraging open communication and providing you with ongoing training and development supported by a structured management team to help you succeed.

**Equal Employment Opportunity**

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state, or local law.