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Senior Manager Global Trade Operations
2 months ago
Western Digital Capital is seeking a highly skilled Senior Manager to lead our Global Trade Operations team. As a key member of our organization, you will be responsible for managing international import/export operations, providing customs and trade operations support, and developing strategies for compliant and efficient international movement of products.
Key Responsibilities:- Manage international import/export operations and troubleshoot issues in international trade and transportation.
- Provide customs and trade operations support in the United States and internationally.
- Develop strategies and actionable plans for compliant and efficient international movement of products.
- Engage with internal stakeholders to provide consultation on compliance obligations.
- Interface with freight forwarders, US government officials, customs brokers, and customers on import/export regulations.
- Manage operational tasks and problem-solving as situations arise.
- Design a global customs brokerage and logistics partner program.
- Responsible for Key Performance Indicators (KPI) to drive process improvement.
- Evaluate new government and trade compliance requirements for standard operating procedures.
- Partner with the legal team on regulatory changes impacting the business.
- Serve as a regional functional expert in Global Trade matters.
- Drive improvements on cost, lead time, and process efficiency through data analytics.
- Build communication and training plans to ensure alignment on trade compliance processes.
- Collaborate with leadership and teams to create and enforce regional trade compliance.
- Monitor proposed changes in import/export law and assess impacts on the business.
- Manage daily tasks related to trade compliance governance guidance.
- Assist with technology and product classification, including Harmonized Commodity Codes.
- Proactively identify and drive automation and process improvement initiatives.
- Deep technical knowledge of global customs, import/export topics, and regulations.
- Approximately 10 or more years of related work experience in industry or a major importer/exporter.
- Stay informed on global trade developments to identify savings and compliance improvements.
- Excellent team leader with strong organizational skills and ability to cultivate relationships.
- Flexibility to work with global colleagues; foreign language skills a plus.
- Experience with U.S. Customs and Border Protection and similar organizations.
- Experience managing/supervising teams.
- Strong analytical and communication skills.
- Able to execute multiple projects successfully.
- Bachelor's/Master's degree and a US Customs broker license.
- Knowledge of Global Trade Management system is a plus.
- Comprehensive benefits package offered.
- Eligible for Short-Term Incentive (STI) Plan and potential participation in Long-Term Incentive (LTI) program.
Western Digital Capital is an equal opportunities employer and is committed to providing a diverse and inclusive work environment. We prohibit discrimination based on various characteristics and comply with the laws set forth in the Equal Employment Opportunity is the Law poster.
