Lash Studio Sales Associate

2 days ago


Short Hills, New Jersey, United States Amazing Lash Studio Full time
Job Description:

We are seeking a highly motivated and customer-focused Sales and Service Associate to join our team at Amazing Lash Studio. As a Sales and Service Associate, you will be responsible for promoting and selling our membership and retail products to guests, while providing exceptional customer service and ensuring a positive experience for all who visit our studio.

Key Responsibilities:
  • Promote and sell Amazing Lash Studio membership and retail products to guests
  • Assist Studio Manager with retaining current members
  • Create a friendly environment for guests by welcoming and assisting, and responding to customer questions and needs
  • Answer phone calls, book appointments, and greet guests enthusiastically
  • Assist with administrative tasks, including filing and data entry of guest records and surveys
  • Prepare guest records for treatments
  • Participate in special events to promote the studio
  • Maintain cleaning, organizing, and maintenance of lobby and studio public areas
  • Maintain quality service by enforcing organization standards
Requirements:
  • Strong work ethic, responsible, punctual, dependable, and self-motivated
  • Ability to problem solve in a timely manner and communicate effectively with guests
  • Exceptional organization skills
  • Outgoing, positive, cheerful, engaging, energetic, and resourceful
  • Strong verbal and written communication skills
  • Salon, Guest Service Associate, EWC, European Wax Center, or Massage Envy work experience a plus
  • Mind Body or Millennium POS experience a plus


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