Reception Operations Specialist

2 months ago


Ann Arbor, Michigan, United States Heron Ridge Associates Full time
Position Overview

Role: Front Desk Coordinator

At Heron Ridge Associates, we prioritize mental wellness and unwavering support for both our clients and our dedicated team members.

Heron Ridge Associates is a leading outpatient private practice specializing in mental health and substance use treatment, with multiple locations. We are currently seeking a Full-Time Front Desk Coordinator to enhance our operations.

Key Responsibilities:

  • Oversee the daily functions of the clinic, ensuring smooth office operations.
  • Utilize effective communication skills to interact with clients and staff.
  • Maintain organization and attention to detail in all tasks.

Work Schedule: Monday - Thursday, 9:30 am - 6:00 pm; Friday, 9:00 am - 5:00 pm.

Compensation: Competitive hourly rate ranging from $14.00 to $17.00, based on qualifications and experience.

Qualifications:

  • High School diploma required; advanced coursework in business preferred.
  • Minimum of five years of relevant office experience, particularly in Behavioral Healthcare.
  • Proficient in computer systems, with EMR experience preferred.
  • Strong customer service and communication abilities.
  • Highly organized and detail-oriented.

Physical Requirements:

  • Ability to sit for extended periods and perform tasks on a computer.
  • Must be able to lift up to 40 pounds occasionally.

Working Environment:

  • Standard office setting with typical working conditions.

Benefits:

  • Health, Dental, and Vision insurance.
  • 401(k) plan.
  • Paid Time Off (PTO) and Holidays.

About Us:

Heron Ridge Associates is committed to providing a supportive environment for families facing mental health challenges. Our professional staff is licensed and experienced in various therapeutic areas, ensuring high-quality care for our clients.

Heron Ridge Associates is proud to be part of the Refresh Mental Health network, which enhances our operational capabilities while allowing us to maintain our local identity.

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.



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