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Airport Ground Transportation Coordinator

2 months ago


San Francisco California, United States SP Plus Corporation Full time
{"Job Title": "Airport Ground Transportation Coordinator", "Job Summary": "We are seeking a highly skilled Airport Ground Transportation Coordinator to join our team at SP Plus Corporation. As a key member of our airport operations team, you will be responsible for ensuring the smooth and efficient movement of passengers through the airport.

Responsibilities:

* Greet and assist passengers at the taxi curbside, providing accurate information and directions as needed
* Direct passengers to the appropriate taxi or limousine service
* Ensure a sufficient number of taxicabs are available for traveling passengers and dispatch them to various loading points at the terminal
* Communicate effectively with drivers, coworkers, and supervisors, addressing any concerns or issues that arise
* Write factual reports on any incidents or issues that deviate from normal operations
* Order luxury limousines as needed and log information on limo logs
* Identify and report any safety issues immediately to the supervisor
* Maintain a clean and safe work environment, including the surrounding area and break room

Requirements:

* Must be 18 years of age or older
* Knowledge of the metro area is desirable
* Customer service experience is preferred
* Prior airport experience is preferred
* Must have excellent attendance and be able to arrive on time when scheduled
* Availability to work 2nd shift, 3rd shift, and/or weekends may be required
* Must have a valid state-issued driver's license and a current address
* Ability to read and write English exceptionally well and communicate effectively with passengers, drivers, and coworkers
* Ability to add and subtract two-digit numbers and make sound judgments

Working Conditions:

* This position is 100% outside work
* Employees work in and around potentially dangerous traffic situations and must be safety-conscious at all times
* Employees are frequently required to reach and sign with hands and arms and occasionally lift/move up to 50 lbs

Equal Opportunity Employer:

SP Plus Corporation is an equal opportunity employer committed to diversity and inclusion. We do not tolerate harassment or retaliation against any employee or applicant based on their characteristics or EEO rights.", "Location": "US-CA-SAN FRANCISCO"}