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Senior IT Field Engineer
2 months ago
Integrated Oncology Network, LLC is seeking a highly skilled Senior IT Field Engineer to join our team. As a key member of our IT department, you will be responsible for planning and supporting new site integrations, site closings, software and hardware upgrades, and other onsite services.
Key Responsibilities:- Collaborate with project managers, Operations team members, and the IT team to initiate processes and develop deployment plans, configurations, and specifications.
- Maintain deployment and build installation documentation.
- Partner with the Architecture and Engineering teams to produce new features and services and ensure that installed products and services meet client requirements.
- Travel to and from onboarding sites, perform discovery site visits, and generate material quotes as needed.
- Deploy hardware and software/applications, create and publish handoff documentation, and provide updates in CheckMK & Meraki.
- Adhere to and uphold security posture of the organization and escalate immediately if unsure.
- Review ticket queues daily to provide movement on any open or assigned tickets and provide escalated level support for incident resolution and root cause analysis.
- Associates degree in computer science/information technology, industry certification (CompTIA, Microsoft, etc.), 3 years' industry experience; or, equivalent combination education, certification, and experience.
- One+ year experience Windows Server technologies.
- Able to achieve two (2) relevant certifications to the organization such as Microsoft Technology Associate (MTA), Windows Server Admin Fundamentals, Windows OS Fundamentals, Networking Fundamentals, Citrix Certified Associate, CompTIA (A+, Network+, Security+, Server+).
- Ability to work a flexible schedule (including overtime, and weekends), as necessary.
- Project Management capabilities/knowledge.
- System Imaging.
- Prioritization and Time management skills.
- Previous healthcare IT experience.
- Superior analytical and statistical skills.
- Knowledge of Meraki.
- Familiarity with Physics Applications.
- Knowledge of Microsoft Intune & Autopilot.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
