Customer Service Lead

3 weeks ago


Scarsdale, New York, United States Burlington Full time

Customer Service Lead Role Summary

As a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service. You will lead by example, approaching your work with Burlington's philosophy and company core values in mind.

Key Responsibilities:

  • Model company core values and Our Burlington philosophy
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys
  • Maintain a neat and orderly front end area
  • Coordinate meal and break periods and monitor schedule adherence

Requirements:

  • Ability to work a flexible schedule including early mornings, nights, weekends, and holidays
  • Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more
  • Ability to stand and walk for extended periods of time

Benefits:

  • Competitive wage
  • Flexible hours
  • Associate discount
  • Part-time associates may be eligible for benefits package including medical coverage and 401(k) plan

About Burlington:

Burlington is a rapidly growing brand that provides a variety of training and development opportunities for our associates. We are an equal opportunity employer committed to workplace diversity.



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