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Parts Manager

2 months ago

ManchesterbytheSea, Massachusetts, United States Bertera Auto Group Full time
Job Title: Parts Manager

We are seeking a highly skilled and experienced Parts Manager to join our team at Bertera Nissan Manchester. As a key member of our dealership, you will be responsible for overseeing the parts department and ensuring that our customers receive exceptional service and support.

Key Responsibilities:
  • Inventory Management: Oversee the ordering, stocking, and inventory control of parts and supplies to ensure optimal stock levels and accurate inventory records.
  • Team Leadership: Recruit, train, mentor, and manage parts department staff to foster a positive and productive work environment that encourages teamwork and professional development.
  • Customer Service: Provide exceptional customer service to both internal and external customers, addressing inquiries and resolving issues related to parts orders and returns promptly.
  • Sales and Marketing: Develop and implement strategies to increase parts sales and profitability, collaborating with the sales and service departments to identify parts needs and promote applicable products.
  • Financial Management: Prepare and manage the parts department's budget and financial goals, analyzing sales trends and performance metrics to drive profitability.
  • Supplier Relations: Establish and maintain strong relationships with parts vendors and suppliers, negotiating pricing and terms to maximize cost-effectiveness and efficiency.
  • Compliance and Safety: Ensure compliance with all applicable laws and regulations regarding parts handling, storage, and disposal, promoting workplace safety and adherence to company policies.
Qualifications:
  • High school diploma or equivalent; a degree in automotive technology, business management, or a related field is preferred.
  • 3+ years of experience in parts management within the automotive industry, preferably in a dealership setting.
  • Strong knowledge of automotive parts and their applications.
  • Excellent leadership and interpersonal skills with the ability to manage a team.
  • Proficient in using dealership management software and MS Office Suite.
  • Strong analytical and problem-solving skills.
  • Exceptional customer service orientation and communication skills.
What We Offer:
  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package, including health, dental, and retirement plans.
  • Ongoing training and professional development opportunities.
  • A supportive and inclusive work environment.