Financial Services Coordinator

5 days ago


Manassas, Virginia, United States Mariner Finance Full time
About Mariner Finance:
We are a leading financial services company that provides a range of products and services to meet the needs of our customers. We strive to deliver exceptional customer service and help our customers achieve their financial goals.

Job Responsibilities:
This role involves promoting branch operations by providing exceptional customer service and meeting individual sales and delinquency targets. Your daily responsibilities will include servicing existing and potential customers, collecting delinquent accounts, and supporting the manager in overseeing daily operations when needed. This position also involves coaching teammates for improved results and taking charge of daily administrative tasks to ensure proper completion.

Key Accountabilities:
* Promote branch operations by providing exceptional customer service and meeting individual sales and delinquency targets.
* Process credit loan applications, present loan solutions based on customer needs, and promote all available sales products.
* Contact customers with past due balances to offer possible solutions and resolve delinquency.
* Maintain a cash drawer, process payments, and deliver daily deposits to financial institutions as required.
* Prepare reports as needed and maintain compliance in the branch.
* Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.

Qualifications:
* Minimum of three (3) years of experience in customer service or sales, with two (2) years of experience in Consumer Lending and/or Financial Services industry.
* High school diploma or equivalent required.
* Reliable transportation necessary.
* Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
* Proficient in Microsoft Office or similar programs with the ability to learn financial services programs.
* Ability to complete essential duties/functions in a timely and accurate manner.
* Problem-solving skills, project leadership skills, and interpersonal skills in demanding situations, or completion of related coursework/training.

Why Work With Us:
Mariner Finance offers a supportive work environment, competitive compensation, and opportunities for career growth and development.

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