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Program Consultant, Health Care Specialist
2 months ago
We are seeking a highly skilled Program Consultant, Health Care to join our team at the American Heart Association. As a key member of our organization, you will play a critical role in implementing quality programs aimed at improving care for patients with cardiovascular disease and stroke.
Key Responsibilities- Engage with healthcare providers and organizations to implement and deliver program and product services, including data collection, decision support tools, best practice sharing, quality improvement consultation, and team infrastructure development.
- Consult with hospital teams to identify and resolve compliance issues and facilitate program participation progress and optimization of program and product value and return on investment.
- Develop relationships with physician champions, key stakeholders, and decision makers to drive program success.
- Collaborate with state departments of health, regional authorities, and other partners to further cardiovascular systems of care.
- Document activities in customer relationship management tools and communicate regularly with the Director of Health Care Quality to ensure tasks are completed according to timeline.
- Bachelor's Degree or equivalent work experience.
- Two to five years of proven experience in clinical quality or process improvement projects, or a national cardiac or stroke clinical quality improvement program.
- Experience in hospital/healthcare systems for cardiovascular disease and stroke.
- Familiarity with Systems of Care work or understanding of EMS, Payers, CMS.
- Excellent communication and interpersonal skills.
- Ability to travel up to 20% local and overnight stay.
- Certified Professional in Healthcare Quality or Certified Health Education Specialist, or a clinical degree.
- Experience in collaborative learning groups.
The American Heart Association is a leading force for a world of longer, healthier lives. Our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin, and physical or cognitive abilities. We are committed to ensuring our workforce, workplace culture, and mission have a shared impact across a diverse set of backgrounds.
