Family Engagement Coordinator

3 weeks ago

Lowell, Massachusetts, United States Community Teamwork Full time

We are seeking a highly motivated and compassionate Family Engagement Coordinator to join our team at Community Teamwork. In this role, you will be responsible for providing exceptional case management services to clients and their families, promoting family engagement and school readiness through close collaboration with families and classroom staff.

As a Family Engagement Coordinator, you will be the face of our organization, building trust and rapport with families from diverse backgrounds. You will work closely with families to identify and build upon their strengths, develop strategies to address barriers and concerns, and establish measurable goals for clients. Your excellent communication and interpersonal skills will enable you to effectively advocate on behalf of clients, provide support, referrals, and guidance to parents, and facilitate Parent Committee meetings.

We offer a competitive salary of $25.00 per hour, with opportunities for career advancement and professional development. Our comprehensive benefits package includes medical, dental, vision, paid life insurance, and tuition reimbursement up to $5000 per year. You will also enjoy 4 weeks of paid time off, 12 paid holidays, and a 5% contribution to your 401K, whether you participate on your own or not.

The ideal candidate will possess 1-2 years' experience in human services or early education, with a passion for working with low-income, culturally diverse, and at-risk families and individuals. Proficiency in Spanish, Portuguese, Khmer, or Arabic is preferred, as well as excellent crisis management skills. If you are committed to making a difference in the lives of others, we encourage you to apply.

**Job Responsibilities:**

  • Welcome families into the program via Parent Orientation and Enrollment Meetings
  • Complete intake and needs assessments with each family
  • Maintain the structure and policies of the program through orientation and case management visits
  • Complete home visits with assigned families at least semi-annually
  • Interview and evaluate clients to formulate Individualized Family Partnership Agreements
  • Establish, evaluate, and monitor goals for clients linked to measurable outcomes
  • Advocate on behalf of clients
  • Provide support, referrals, and guidance to parents
  • Work closely with classroom staff to promote school readiness
  • Plan and facilitate Parent Committee meetings
  • Recruit children and families to participate in the Early Learning Program or School Age
  • Monitor child attendance and support families to maintain consistent attendance
  • Gather and maintain child and family health documentation
  • Assist families with transitions into and out of Head Start, and into other educational and childcare settings
  • Maintain accurate case records and enter required data into the agency databases
  • Provide emergency response management to address any crises or safety issues

**Requirements:**

  • 1-2 years' experience in human services or early education
  • Experience working with parents and/or young children preferred
  • Proficiency in Spanish, Portuguese, Khmer, or Arabic preferred
  • Desire to work with low-income, culturally diverse, and at-risk families and individuals
  • Proof of MMR and recent physical
  • Excellent Customer Service, organizational, interpersonal, oral, and written communication skills
  • Ability to manage multiple priorities and work in a fast-paced environment
  • Proficient computer skills in basic computer software and data collection systems
  • CORI/DCF review prior to employment
  • Excellent crisis management skills

**Education & Experience:**

Bachelor's Degree required, preferably in a Human Services related field.

**Licensures and Certifications:**

Valid Driver's License

**About Community Teamwork:**

Community Teamwork is a private non-profit organization dedicated to reducing barriers and creating opportunities for low-income individuals and families. We offer a comprehensive benefits package, opportunities for career advancement, and a supportive work environment.

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