Logistics Support Specialist

2 days ago


Wilmington, North Carolina, United States CRG Full time

About the Company: Our client is a transformative logistics company that sets the standard for forward-thinking solutions to deliver exceptional value to customers. They support services like e-commerce fulfillment, warehousing and distribution, and transportation management.

Job Summary: We are seeking a skilled Customer Service Representative to join our team. In this role, you will provide top-notch service to customers, business partners, and drivers. You will also monitor delivery routes and perform various data entry tasks.

Key Responsibilities: Assist customers via phone and email, handle customer complaints professionally, monitor delivery route progress, and perform data entry tasks. Additionally, you will scan haul-away pods, verify postage, process changes or cancellations to delivery orders, and maintain accurate records.



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