Account Support Associate

7 days ago


Fort Wayne, Indiana, United States Culligan Ultrapure Full time
Job Title

Customer Service Representative


Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role will be responsible for handling daily customer service operations, including assisting customers, scheduling service calls, and maintaining data in our NetSuite software.


Responsibilities
  • Provide exceptional customer service to residential, commercial, and industrial clients
  • Schedule service calls and route deliveries of bottled water and salt
  • Maintain accurate data in NetSuite software

Requirements
  • Two-year Associate degree or equivalent work experience
  • Route scheduling experience preferred
  • Basic understanding of general service installation duties

Salary and Benefits
  • Competitive salary: $55,000 - $70,000 per year
  • Health, dental, and vision benefits
  • Paid holidays and excellent PTO plan


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