Customer Service Manager
4 days ago
Public Storage is the leading provider of self-storage solutions, offering a wide range of storage options to meet the needs of individuals and businesses.
We are committed to providing exceptional customer service and a safe, secure storage environment.
Job Summary
We are seeking a highly motivated and customer-focused Customer Service Manager to join our team.
The successful candidate will be responsible for providing exceptional customer service, managing daily storage unit inspections, and ensuring that our facilities are clean and well-maintained.
Key Responsibilities
- Provide exceptional customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
- Manage daily storage unit inspections to ensure that our facilities are clean and well-maintained.
- Audit cash drawers and make bank deposits as required.
- Help keep our customers current with payments and make reminder and collection calls when necessary.
- Transport, lift, and move items weighing up to 35 pounds, and spend up to 50% of their time in outdoor environments.
Requirements
Successful candidates will have a strong background in customer service, sales, or a related field, and will be able to work independently at multiple locations.
They will also have a valid driver's license and be able to utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.
What We Offer
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
Our employees also have access to exclusive vendor discounts, mileage reimbursement, and on-site company housing at many of our locations.
How to Apply
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please apply now.
We look forward to hearing from you
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