Technology Solutions Specialist

1 month ago


Lansing, Michigan, United States Best Buy Full time

The Technology Solutions Specialist at Best Buy is a key member of our team, responsible for delivering exceptional customer experiences through technology solutions. This role requires a passion for technology and a strong ability to diagnose and troubleshoot issues.

Key Responsibilities:

  • Provide personalized technology solutions to customers, ensuring their needs are met and exceeded.
  • Collaborate with other team members to ensure consistent and accurate documentation of customer requests and repairs.
  • Establish and maintain consistent rhythms for timely follow-up and ensure deliverables are met or exceeded.
  • Stay up-to-date with the latest technology trends and advancements, applying this knowledge to provide innovative solutions to customers.

Basic Qualifications:

  • 6+ months experience diagnosing, troubleshooting, or repairing technology products.
  • Experience actively using and learning about consumer electronics.
  • Strong ability to prioritize and multi-task in a fast-paced environment.
  • Ability to work a flexible schedule inclusive of holidays, nights, and weekends.

Best Buy is an equal opportunity employer.



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