Agency Services IT Operations Specialist

2 weeks ago


Lansing, Michigan, United States State of Michigan Full time
Job Title: IT Operations Specialist

About the Role:

We are seeking an experienced IT Operations Specialist to join our team at the State of Michigan. As an IT Operations Specialist, you will be responsible for ensuring the smooth operation of our IT systems and services.

Key Responsibilities:

  • Provide technical support to users and resolve IT issues in a timely and efficient manner.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain IT documentation and procedures to ensure compliance with industry standards.
  • Participate in on-call rotations to ensure 24/7 IT support.
  • Stay up-to-date with the latest IT trends and technologies to ensure the team's expertise is current.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • At least 3 years of experience in IT operations or a related field.
  • Proven track record of providing excellent technical support and resolving complex IT issues.
  • Strong communication and collaboration skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a talented team of IT professionals.
  • Professional development opportunities to help you grow in your career.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and detail-oriented IT professional looking for a new challenge, please submit your application, including your resume and cover letter, to www.michigan.gov/dtmb.

Join our team and help us deliver exceptional IT services to the people of Michigan.



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