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Window Repair Specialist

2 months ago

Albuquerque, New Mexico, United States SoCo Wood & Windows Full time
Job Overview

Position Summary: This role focuses on delivering exceptional service to clients requiring maintenance, repairs, or adjustments to their installed window systems.

Company Profile: SoCo Wood & Windows is a reputable supplier of building materials, specializing in windows, doors, and custom wood products. We are in search of a dedicated and skilled Window Service Technician.

Key Responsibilities:

  • Maintain consistent communication to manage and adhere to the daily service schedule.
  • Perform comprehensive inspections to identify issues, determining whether repairs, adjustments, or replacements are necessary.
  • Utilize the correct tools and equipment to carry out repairs effectively and accurately.
  • Adhere to safety protocols regarding materials and equipment.
  • Ensure service vehicles are well-maintained and stocked with essential tools.
  • Engage professionally with clients, explaining repair processes and offering maintenance advice.
  • Document all service activities, including communications, travel time, and parts utilized.
  • Familiarize oneself with warranty and replacement part programs from vendors.
  • Leverage vendor resources to troubleshoot complex issues.
  • Complete additional tasks as assigned by management to support organizational objectives.

Qualifications:

  • Demonstrated experience in window repair or maintenance within a residential context.
  • Understanding of construction terminology and window applications.
  • Ability to safely lift and move items weighing up to 100 pounds.
  • Strong troubleshooting skills for efficient issue resolution.
  • Attention to detail and commitment to high-quality workmanship.
  • Effective communication and interpersonal skills for professional interactions.
  • Proficient in using technology for scheduling and documentation.
  • Valid driver's license with a clean driving record.
  • Reliable work history.

Benefits:

  • Competitive salary based on experience.
  • Comprehensive medical benefits.
  • Retirement matching program.
  • Paid holidays and sick leave.
  • Additional benefits including dental and vision insurance.

Work Schedule: Full-time, 8-hour shifts.