Course Consultant

3 weeks ago


Mastic Beach, New York, United States MyCareersFuture Full time
Job Summary

We are seeking a highly motivated and organized individual to join our team as a Course Consultant - Community Builder. As a key player in our customer acquisition team, you will be responsible for onboarding new parents to our community and sharing our vision with them.

Key Responsibilities
  • Develop and implement strategies to onboard new parents to our community
  • Recommend suitable coding programs for students and share our company's vision
  • Support customer success initiatives, such as special programs or competitions, and community events
  • Maintain customer relationships and build a strong community
  • Act as a parent advocate and manage relationships with them
  • Plan and lead generation events with key partners, such as Parent Sharings and trial classes
  • Work with our teaching team to assess students and follow up with parents for conversion
  • Handle general administrative duties, such as sending onboarding emails and data entry
  • Ensure all customer information is properly documented and updated in our CRM system
  • Manage relationships with parents and track the progress of students
Requirements
  • Strong communication and problem-solving skills
  • Able to converse in Mandarin, as frequent liaison with customers from China is required
  • Driven, fast learner, proactive, and able to work in a fast-paced environment
  • Organized, detail-oriented, and able to manage multiple projects simultaneously
  • Get things done attitude, self-driven, and meticulous
  • Open to Fresh Diploma/Degree Graduates, with training provided
Preferred Qualifications
  • Love to learn and expand knowledge in Computer Science and/or Engineering
  • Strong communication and problem-solving skills, open-minded, and dynamic
  • Prior teaching experience, either tutoring or team training
Company Information

We are a company that specializes in learning and coding for primary and secondary school kids. Our company background is rooted in providing a supportive and engaging environment for students to learn and grow.

We offer a competitive salary of up to $3500 per month, plus quarterly/annual bonuses. If you are a motivated and organized individual who is passionate about education and community building, we encourage you to apply for this exciting opportunity.



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