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Customer Service Communication Specialist

2 months ago

Gettysburg, Pennsylvania, United States Halvik Full time

About Halvik

Halvik is a leading organization committed to fostering a supportive workplace culture while delivering cutting-edge IT solutions that drive customer satisfaction.

We are looking for motivated individuals who thrive in a team-oriented environment and are passionate about resolving customer inquiries.

The role of the Customer Service Communication Specialist encompasses engaging with clients through telephone conversations and online requests.

Applicants should be prepared to work at the designated office during standard business hours, adhering to operational requirements.

Essential Qualifications:
  • High School Diploma or equivalent
  • Must be a US Citizen or Green Card Holder
  • Eligibility for Public Trust Clearance
  • Exceptional customer service abilities
  • Consistent attendance and adaptability
  • Competence in understanding and applying regulations and policies
  • Strong written communication skills
  • Proficient in Microsoft Office applications
Preferred Qualifications:
  • Prior experience in a customer service or call center environment
Benefits Offered by Halvik:
Comprehensive medical, dental, vision, life, STD, and LTD insurance
Generous paid time off and 11 federal holidays
401(k) plan with employer matching
Flexible Spending Accounts
Tuition reimbursement programs
Charitable contribution matching

Halvik Corp is dedicated to promoting diversity and is an equal opportunity employer, evaluating candidates based on their qualifications without discrimination based on gender, race, religion, or other characteristics.