Housekeeping Associate

2 days ago

Richmond Hill, Georgia, United States Springhill Suites Full time
Job Overview

We are seeking a detail-oriented and organized Housekeeper to join our team at Springhill Suites - Richmond Hill. As a Housekeeper, you will play a vital role in ensuring our guests have a clean, comfortable, and enjoyable stay.

Key Responsibilities
  • Guest Room Cleaning: Thoroughly clean and sanitize guest rooms, including making beds, dusting, vacuuming, and cleaning bathrooms. Replace used linens with fresh ones, ensuring beds are made to hotel standards. Restock room amenities and supplies as needed.
  • Inventory Management: Monitor and manage inventory of cleaning supplies and room amenities. Report any shortages or needed repairs to the Executive Housekeeper.
  • Guest Service: Provide excellent customer service by responding promptly and courteously to guest requests or concerns. Report any issues or maintenance needs in guest rooms or common areas to the appropriate personnel.
  • Safety and Compliance: Follow all safety procedures and protocols, including the proper handling of cleaning chemicals. Adhere to hotel policies and procedures to maintain a safe and clean work environment.
  • Team Collaboration: Work closely with other housekeeping staff and hotel departments to ensure efficient operations and guest satisfaction. Participate in team meetings and training sessions as required.
Qualifications
  • High school diploma or equivalent preferred.
  • Previous housekeeping or cleaning experience is a plus but not required.
  • Ability to work efficiently both independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Good communication skills and a positive attitude.
  • Physical stamina and the ability to lift and move heavy objects as needed.
  • Flexibility to work various shifts, including weekends and holidays.

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