Account Coordinator, EBC

2 weeks ago


Emeryville, California, United States SCS Global Services Full time
Job Overview

The Account Coordinator, EBC will play a key role in supporting the Energy, Biomaterials, and Circularity (EBC) program staff in their efforts to help clients achieve third-party environmental certifications. This position will be responsible for processing client requests and collaborating with the EBC team to manage the client portfolio. The Account Coordinator, EBC will work closely with the Client Services Manager and other program staff to ensure timely completion of monthly, quarterly, and annual deadlines.

Key Responsibilities
  • Engage with clients, affiliates, and partners to respond to their inquiries and requests in a timely and professional manner.
  • Provide support in understanding program requirements and develop relationships with clients as knowledge base expands.
  • Receive, process, and set up new client requests.
  • Assist in the preparation of initial and renewal work orders for various programs and client invoicing and certification packet release.
  • Coordinate with technical staff to ensure timely service delivery and solutions that meet global clients' and program needs.
  • Support the maintenance and implementation of program quality systems by organizing and maintaining client files and documents, program procedures, protocols, and forms, and progress tracking to maintain compliance with SCS quality management systems and/or the rules of the relevant certification scheme.
Requirements
  • Bachelor's degree in business administration or a related field, or 3+ years of professional experience in business administration and experience in project or program coordination, client interface, and data entry.
  • Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
  • Ability to adapt to frequent timeline changes with complex, long-term projects.
  • Strong attention to detail, organization, and time management.
  • Excellent professional written and verbal communication skills.
  • Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Experience using database systems and remote applications for communication, such as Zoom, Teams, Google Meet, etc.
  • Commitment to SCS values and environmental issues.
Working Remotely

SCS Global Services is a remote-friendly company, allowing employees to work flexibly and diversify the experience and perspectives of our growing workforce. This role will be based out of your home office.

Estimated Hourly Salary

$26.55

EEOC Statement

SCS provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.



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