Customer Service Representative
1 week ago
Wells Fargo is a leading financial services company that provides a wide range of banking, investment, and insurance products to individuals, businesses, and institutions. Our mission is to help our customers succeed financially by providing them with the resources and support they need to achieve their goals.
Job Description
We are seeking a Teller to join our team in East Asheville. As a Teller, you will be responsible for providing exceptional customer service and processing transactions in a fast-paced retail banking environment. You will also have the opportunity to work with a diverse group of customers and colleagues, and contribute to the success of our branch team.
Responsibilities
- Process customer transactions, including deposits, withdrawals, and transfers
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
- Work effectively in a team environment, collaborating with colleagues to achieve sales and customer satisfaction goals
- Maintain accurate records and follow all bank policies and procedures
- Identify and respond to customer needs, offering solutions and promoting bank products and services as appropriate
Requirements
- 6+ months of experience interacting with customers, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
- Strong problem-solving skills, with the ability to think critically and make sound judgments
- Ability to multitask and prioritize tasks in a fast-paced environment
Benefits
- Competitive salary: $35,000 - $40,000 per year
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
About This Role
This role offers an excellent opportunity to develop your customer service and sales skills, while working in a dynamic and supportive team environment. If you are a motivated and results-driven individual who enjoys working with people, we encourage you to apply.
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