Customer Service Team Lead

1 week ago


Mentor, Ohio, United States T.J. Maxx Full time
Customer Service Excellence

As a Customer Service Team Lead at T.J. Maxx, you will be responsible for promoting an exceptional customer experience. Your key responsibilities will include:

  • Overseeing a team of Associates at the front of store
  • Training and coaching Associates on personalizing the customer experience while promoting loyalty programs
  • Addressing customer concerns and issues promptly
  • Coordinating breaks for all


Requirements

Strong leadership and communication skills
Ability to work in a fast-paced environment
Excellent customer service skills

What We Offer

T.J. Maxx offers a competitive salary and benefits package, as well as opportunities for career growth and development.

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