Clinical Therapies Manager
3 weeks ago
Lifelancer is a leading talent-hiring platform for life sciences, pharma, and IT professionals.
Job DescriptionWe are seeking a Clinical Therapies Manager - Patient Support to join our team. As a key member of our commercial organization, you will be responsible for providing exceptional customer service to patients, caregivers, healthcare professionals, and site of care staff.
You will work closely with patients to educate them on next steps required to gain and keep access to therapy, using BioMarin approved educational materials. You will also maintain relationships with patients and families, as well as physicians and their staff, to support ongoing compliance with therapy.
In this role, you will:
- Work collaboratively within an account team to move cases from referral to specialty pharmacy/wholesaler/Clinic shipment to product start
- Secure written or electronic HIPAA consent for patients in the assigned geography
- Conduct ongoing education on disease and product administration technique to support safe and appropriate use of therapy at the patient/caregiver and clinic/infusion site level
- Educate the patient on BioMarin approved product coverage based on their benefits and the steps needed to gain prior authorization to ensure understanding of the process for medication access
- Partner with FRMs to Investigate access challenges pre and post-infusion and liaise with the providers and patients as needed to resolve issues
To be successful in this role, you will need:
- 6+ years of pharmaceutical experience as a patient educator
- Education as an allied health care professional preferably BSN or advanced practitioner
- Prior sales experience desired
- Experience working in a team environment and manage communications with cross-functional partners
- Proficient in Microsoft Office and Salesforce.com
This is a full-time position with a minimum of 50% travel. The ideal candidate will have excellent interpersonal communication skills, strong presentation skills, and a proven track record of delivering results in a fast-paced environment.
What We OfferWe offer a competitive salary of $85,000 per year, a comprehensive benefits package, and opportunities for professional growth and development.
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