Retail Sales Representative
1 week ago
We are offering both Part-Time and Full-Time positions.
The Retail Sales Representative will play a crucial role in the receiving, stocking, and pricing of all products while ensuring a tidy and organized merchandise display and overall store cleanliness.
Key Responsibilities:
Customer Engagement:
- Represent Clements Ferry Ace Hardware positively.
- Proactively assist customers in resolving their inquiries.
- Welcome customers as they enter and navigate the store, expressing gratitude upon their departure.
- Maintain a friendly and approachable demeanor, collaborating effectively with both customers and team members.
- Respond promptly and courteously to all inquiries and calls.
- Direct any unresolved customer complaints to management.
- Demonstrate strong product knowledge and familiarity with store layout and product locations.
- Provide personalized service to customers, aiming to exceed their expectations consistently.
Store Management:
- Contribute to a positive, professional, and safe working environment.
- Assist in the receipt, verification, and stocking of merchandise throughout the store.
- Help maintain appropriate back stock levels.
- Support daily upkeep and cleanliness of the sales floor, stockroom, and outdoor merchandise areas.
- Ensure a neat and organized sales floor, including promotional displays and featured products.
- Assist with merchandise reconfigurations as needed.
- Provide support to Department Specialists with tasks such as pricing updates and special orders.
- Ensure that all signage is current and accurate throughout the store.
- Communicate any merchandising, cost control, or sales suggestions to management.
- Participate in store meetings and maintain professionalism in appearance and conduct.
- Perform additional duties as assigned.
Welcome to Clements Ferry Ace Hardware, your trusted partner for hardware and home maintenance solutions. We are a family-owned business dedicated to serving the local communities with a commitment to quality and exceptional customer service.
Since our inception, we have been passionate about delivering a world-class shopping experience. Our success is rooted in our knowledgeable staff and our dedication to providing customers with the best products at competitive prices.
At Clements Ferry Ace Hardware, we recognize that customer needs are ever-evolving, and we strive to adapt and grow to meet those demands. Whether you are an experienced DIY enthusiast or a first-time homeowner, we have the tools, supplies, and expertise to help you succeed in your projects.
Thank you for considering Clements Ferry Ace Hardware as your partner in home improvement. We look forward to serving you for many years to come.
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