Network Infrastructure Specialist

1 day ago


Phoenix, Arizona, United States TEKsystems Full time
Job Summary

We are seeking a skilled Network Analyst to join our team in Phoenix. As a Network Analyst, you will be responsible for resolving service impacting events within a Business Partner's data network LAN environment and ensuring issues are resolved in a timely and successful manner.

Key Responsibilities:

  • Perform incident analysis and recovery to resolve service impacting events
  • Provide technical support to Business Partners and ensure issues are resolved in a timely manner
  • Collaborate with the Network Operations team to ensure seamless network operations
  • Develop and maintain strong relationships with Business Partners to ensure high-quality customer service

Requirements:

  • 4+ years of experience supporting LAN/WAN networks, including troubleshooting T1 circuits
  • Experience troubleshooting IP networks, including Cisco routers and switches
  • Strong phone support and customer service experience
  • Ability to work in a fast-paced, busy Help Desk environment

What We Offer:

  • A dynamic and supportive team environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

About TEKsystems:

TEKsystems is a leading provider of IT staffing and services. We are committed to helping our clients achieve their IT goals and objectives.



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