Sales and Service Representative

2 weeks ago


Mandan, North Dakota, United States First National Pawn Full time
About First National Pawn

We are a leader in the pawn industry, providing fast and easy access to cash for individuals and families in need.

Job Description

We are looking for a skilled and enthusiastic Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for engaging with customers, processing transactions, and maintaining a positive and productive store environment.

Key Responsibilities
  1. Provide excellent customer service, responding promptly to customer inquiries and resolving issues efficiently
  2. Process sales and loan transactions accurately and efficiently, using POS systems and other technology as needed
  3. Maintain a clean and organized store environment, including the sales floor and back office areas
  4. Assist customers with purchases and returns, and provide solutions to meet their needs
  5. Work effectively as part of a team to achieve sales and customer satisfaction goals
Requirements
  • High school diploma or equivalent required; prior experience in retail or customer service preferred
  • Ability to lift up to 50 pounds and stand for long periods of time
  • Strong communication and interpersonal skills, with ability to work effectively with customers and colleagues
  • Basic math skills and accuracy with handling cash and credit transactions
What We Offer
  • Competitive hourly wage ($14.00-$17.00 per hour)
  • Ongoing training and development opportunities to enhance skills and knowledge
  • Opportunities for advancement and career growth within the company
  • A fun and dynamic work environment with a team-oriented culture


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