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HVAC/R Branch Manager Light Commercial

2 months ago


Raleigh, North Carolina, United States CoolSys - Refrigeration and HVAC Systems Full time
About the Role

We are seeking an experienced HVAC/R Branch Manager to lead our light commercial service team. As a key member of our management team, you will be responsible for overseeing the daily operations of our service department, ensuring customer satisfaction, and driving business growth.

Key Responsibilities
  • Lead a team of HVAC/R technicians to install, repair, and maintain commercial HVAC and refrigeration systems.
  • Develop and implement strategies to improve service quality, efficiency, and customer satisfaction.
  • Manage budgets, goals, and objectives to ensure departmental profitability.
  • Communicate effectively with customers, vendors, and internal stakeholders to ensure accurate communication of job or project status and requirements.
  • Identify training needs of staff and facilitate delivery of a regular training program to ensure that HVAC/R technicians are properly trained on the latest service techniques and safety procedures.
Requirements
  • 5+ years of successful and recent HVAC/R service management experience.
  • Two years of technical training or a bachelor's degree is preferred.
  • Ability to perform advanced-level maintenance and service on HVAC/R equipment.
  • Solid working knowledge of Word, Excel, and Outlook and the ability to learn new systems.
  • EPA Universal Certification.
  • Valid driver's license.
  • Problem-solving and conflict-management skills.
  • Detail-oriented and highly organized with the ability to handle multiple tasks and assignments.
About CoolSys

CoolSys is a leading provider of indoor environment solutions, offering a full spectrum of services including HVAC/R installations, remodels, service and maintenance, and energy solutions. We serve customers in the retail, commercial, food service, educational, healthcare, and industrial markets.

We offer a competitive benefits package, including medical, dental, vision, and prescription coverage, paid vacation and holidays, 401(k) match, and opportunities for professional growth and development.