Swim School Operations Lead

1 week ago


Astoria, New York, United States Goldfish Swim School Full time

Job Description:

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We are seeking an Aquatic Management Coordinator to join our team at Goldfish Swim School. As a key member of our management team, you will play a crucial role in overseeing the daily operations of our swim school, ensuring that we provide exceptional customer service, maintain high-quality facilities, and achieve our business objectives.

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Responsibilities:

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  • Oversee the daily operations of our swim school to ensure compliance with our standard operating procedures.">
  • Assist the General Manager and department managers in fulfilling their daily tasks and responsibilities.">
  • Manage staff to ensure high productivity, excellent performance, and positive employee satisfaction.">
  • Interact with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service, and employee performance and training.">
  • Provide sales and marketing training to all qualified sales staff.">
  • Direct the retail and vending departments to ensure a proper mix of products and pricing is achieved.">
  • Train and oversee private party staff to ensure adherence to our standard operating procedures.">
  • Gain knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions.">
  • Gain a high level of knowledge and experience in our pool operations to ensure understanding and satisfaction of our members.">
  • Initiate and oversee workplace culture and employee interaction, maintaining a high level of employee satisfaction.">
  • Direct the implementation of the Emergency Action Plan and all safety procedures, training all current staff on our EAP.">
  • Maintain current certifications and stay up-to-date professionally on aquatics and management.">
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Requirements:

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  • A High School diploma or equivalent is required; a Bachelor's degree or higher is preferred.">
  • Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider is required.">
  • Two or more years of management experience are preferred; two or more years as a swimming instructor are also preferred.">
  • Lifeguard, CPR/AED, and first aid certification are required; shallow water attendant certification is highly recommended.">
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Compensation:

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We offer a competitive salary of $65,000 - $85,000 per year, depending on experience, plus benefits including health insurance, dental insurance, training and development opportunities, flexible schedule, and paid vacation time.

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Work Environment:

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The work environment is fast-paced and dynamic, with regular exposure to heat and humidity. Noise levels are usually moderate.



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